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Call us for all your car needs! 586-427-0111

AUTO VALUE

CODE OF ETHICS

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's concerns

ASSOCIATIONS

  • IDENTIFIX
  • AutoWares
  • ALL-DATA
  • AutoWares - Auto Value - CSC
  • BBB Reviews
  • Car Care Aware

Testimonials

  • Honesty, What makes this place great is their honesty. I feel very comfortable taking my vehicle to Mac's knowing they aren't going to rip me off for repairs I don't need.
    -Cindy T.

  • Another great experience! I have been bringing my car here for service for some time now. Fortunately, I have a vehicle that has held up very well (209,000 miles and counting), but when something does go wrong, I know exactly where to bring it. Mac's Tire & Auto Repair has always been forthright and honest with me; they WILL NOT try to sell you something you don't need. My most recent visit required new brakes, rotors & calipers on the front end. This isn't a cheap job, no matter where you get it done, but I must say, I don't think my brakes were this good even when the car was new. Money very well spent. Keep up the good work!
    -Gary M.

  • Very friendly service Andrew was very helpful making me an appointment. Tony was very helpful and friendly. Quick service. Thank you macs tire and auto repair staff.
    -John - Warren MI

  • I was completely satisfied with the service work on my vehicle. I have already recommended Mac's to a co-worker, I am that happy!
    -Louise M - Center Line